Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with SA Rakhi. We are committed to delivering your order safely and on time. Please read our Shipping Policy carefully.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During festivals or peak seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery timelines:
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Within Gujarat: 2–4 business days
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Rest of India: 3–7 business days
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Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
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Shipping charges (if applicable) will be displayed during checkout before payment.
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We may offer Free Shipping on selected products or promotional offers, as announced on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email, SMS, or WhatsApp message containing your tracking number and courier details, allowing you to track your shipment in real time.
Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate. SA Rakhi is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
If a delivery attempt fails due to customer unavailability or an incorrect address, additional shipping charges may apply for re-delivery.
Delayed Shipments
While we make every effort to deliver orders on time, delays may occur due to:
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Courier service disruptions
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Weather conditions
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Public holidays
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Natural disasters
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Government restrictions
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High order volumes during festive seasons
We appreciate your patience in such situations.
Damaged or Missing Orders
If you receive a damaged package or if any item is missing from your order, please contact us within 48 hours of delivery. Kindly provide your order number along with clear photos or a video of the package to help us resolve the issue promptly.
International Shipping
Currently, SA Rakhi ships only within India. If international shipping becomes available in the future, this policy will be updated accordingly.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
SA Rakhi
📍 Address:
2nd Floor, JJ Complex
Holi Chakla, Gopipura
Surat, Gujarat – 395003, India
📞 Call / WhatsApp: +91 97123 26876
✉️ Email: chaitanyasethia@gmail.com